Get answers when you need them, from experienced technicians
For service help during working hours (8 a.m.-5 p.m. EST), please call the Prime Equipment Group offices at (614) 253-8590 and ask for the service department.
For emergency service inquiries after hours and on weekends, please call (614) 643-0145 to reach a monitored voice mailbox. A service technician will return your call promptly. Also, you can email a Prime technician by clicking here.